Welcome to the Infoport Knowledge Base. Here you will find all the essential information about mobile translation systems (tour guide / infoports) - from equipment selection, through configuration, to troubleshooting during the event.
Who is this database for?
For event organizers, event agencies, simultaneous interpreters, training companies, and anyone who wants to use infoports professionally.
Quick links
Launch the decision-making tool: Infoports or booth?→
Check the current rental offer →
Table of contents
- Basics and system selection
- Configuration and equipment preparation
- Service during the event
- Troubleshooting
- Technical and legal aspects
- For organizers and B2B companies
Do you have a question or want to rent equipment?
Contact us — we will help you choose the perfect solution for your event.
- Launch the decision-making tool
- See the rental offer
- Contact: +48 502 386 666
- FAQ about rentals
Knowledge Base Infoport – a complete guide to tour guide systems
1. Basics and choice of system
- Infoports or classic translation booth?
Before you decide on a system, it's worth comparing both options. - When is it worth choosing infoports?
Infoports are ideal for events where participants move around (production halls, study visits, field training, hybrid events, whispering, etc.). - Types of microphones and headphones
Find out,
2. Configuration and equipment preparation
- What do you get in the infoport kit?
- How to properly charge and store the equipment?
- How to prepare the equipment an hour before the event?
3. Service during the event
- Instructions for the interpreter
- Instructions for participants
- Instructions for the organizer
4. Troubleshooting
- Common issues and quick fixes:
- Participants cannot hear the interpreter
- Noise, crackling, and radio interference
- Receiver or transmitter won't turn on or charge
6. For organizers and B2B companies
- How to prepare an offer for a client?
- Ready-made document templates
- Best practices for large hybrid events
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CONTACT
Help
Do you have questions?
Twarda St. 18, 00-105 Warsaw
(+ 48) 502 386 666
Mon-PT 07:00 - 17:00
office@oiww.eu